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How to Setup Chatwing – Tutorial

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A Chatwing Tutorial – Embedding

Using a live chat software as a supporting tool for your site is like hitting two birds with one stone. The chatroom can be used to provide customer support and at the same time as a tool to promote your products. Chatwing, a chatting tool that can be embedded into almost any site, is one of the best when it comes to accomplishing that task. And embedding this nifty gadget is very easy.

Here’s a simple guide in embedding this tool into your site.

Registering a Chatwing account

First up is having a Chatwing account. You can acquire one by filling up the registration form found in Chatwing’s homepage. After doing so, check the boxes below the form and click the Register button to complete the registration process. If registration is successful, you will be redirected to the next page.

How to Setup Chatwing

Creating A Chatroom

After having a Chatwing account, you can now make your own chatroom. You can do this the Dashboard page. To do so, just press the Create chatbox button located on top of the said page. This will create a new chatroom and immediately modify it, automatically redirecting you to the Customization page.

 

Customize the Chatroom

Customizing the chatroom is important as it lets you give it a personalized look fit for your site or your preferences. Other than that, this page gives you access to most of Chatwing’s optional functions. The Customization page is grouped into several tabs, with each having their own specific customization options. As you change the settings in each tab, you need to press the Save buttons below it for your changes to take effect.

To head on for the next step, press the Use button. You can see it on the top part of the customization page along with other buttons.

How to Setup Chatwing

Embedding Page

Choosing how you’ll use the chatroom you have now is done here, in the Embedding page. Since the objective is to set up the chatroom in your site, you need to go with Embedded Options.

How to Setup Chatwing

Embedded Options

Before you embed your chatroom, you need to set its size correctly, in accordance to the preferences of your site. This is important, especially if you don’t want to use too much space for the chatroom or want to make it noticed by your viewers easier. You can change the size by dragging the Height and Width scrollbars. There’s a preview window that will let you see the changes you’ve made.

How to Setup Chatwing
After finalizing the size for your chatbox, look for its Javascript codes below. There should be two groups of them – you need to copy both. Open your site and paste the code where you want it embedded. There are added instructions written on the Embedded Options tab that will help you do so.

How to Setup Chatwing

How to Setup Chatwing

Once you’ve pasted it, save the changes you’ve made on your site and open it again afterwards. The chatroom will be there, right where you want it to be.

How to Setup Chatwing

Note: If Javascript doesn’t work on your site, replace the codes you pasted with the iFrame codes found on the lowest part of the Embedded Options tab to continue using Chatwing.

Using Chatwing

As the Admin, you have complete control over the chatroom. Any nuisances loitering on the chatroom can be kicked out immediately by you. You can have their messages deleted too. This will prevent spammers from exploiting the chatroom and use it to send out spam.

Any viewers who wish to join in the conversation can easily do so using Chatwing’s efficient login methods. Through their social media accounts, they can start chatting inside instantly – there’s no more need to register any account whatsoever. But if they want to join in without their identities discovered, they can do so under the guise of a pseudonym by logging in as Guests.

The chatroom will efficiently handle your chatters with ease, and it will always have room for anyone. And it is constantly improving, features and all. This is so that it will continue to provide the best chatting experience for its users.

Jervie David Montejar
Pinoy Blogger, developer, foodie, self-proclaimed photographer and big anime and otaku fan. Likes RPG and action video games.
http://appsgadget.com

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