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Bayantel Rehab will Benefit consumers & Telecom Industry

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Bayan
In a recent joint comment submitted to the Court of Appeals, Globe Telecom said that the rehabilitation of Bayan Communications (Bayantel) will augur well for consumers to enjoy wider choices as well as better product offerings, and ultimately bring about a positive impact to the local telco industry.

According to the document, both companies reiterated that “the successful rehabilitation of a public utility is a matter of high state concern. For, it would open up the consumer market to more choices, promote greater competition, and foster better products and services.”

Likewise, this will result “in a free market where rapidly-evolving technologies have greatly facilitated communications and access to information, resulting in massive public enlightenment…”

Moreover, the debt-to-equity conversion transaction between Globe and Bayantel will precisely enable the latter’s continued viability as a telecommunications provider, allowing it to “exit rehabilitation and enhance its current infrastructure and network, build more cell sites and related facilities (as well as) enrich more people’s lives through the wonders of telecommunication.” Particularly, it will allow Bayantel “to continuously provide better and technologically-advanced services at affordable rates.”

As their joint application has run on for more than a year already, both parties stated that the P 5-billion rehabilitation effort is starting to adversely affect “more than a thousand employees whose jobs are in peril and whose families’ future are in dark doubt.”

For its part, Globe in the comment said that “(it) has stamped its class in the market by delivering one innovative product after another, to the delight of its customers. It is this same dynamism that has given (it) a clear-eyed view in the immense potential of a revitalized Bayantel, (that) in the not-too distant future, duplicate for its own customers the same transforming and enriching experience that (customers of Globe Telecom) have come to know.”

Globe and Bayantel filed the said petition in October 2013, which so far has been undecided for the last 15 months.

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Globe

Globe Joins NTC-led assisted Registration in 30 More Areas #SimCardRegistration

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Globe, the leader in Mobile, is kicking off February with its continuing participation in the SIM registration assistance initiative led by the government, deploying booths in 30 more areas.

From February 1 to 3, Globe will provide SIM registration assistance in far-flung towns from northern to southern provinces to reach as many customers as possible before the April 26, 2023 deadline.

“We are undertaking a multi-pronged effort to be as inclusive as we can in the SIM registration process. Globe is there for our customers whether online or offline. We will work alongside the government all the way in bringing support for SIM registration on the ground where our customers need us,” said Cleo Santos, Head of Globe’s Channel Management Group.

Residents in the following towns may proceed to these locations if they need help to register their Globe or TM SIMs.

Globe Joins NTC-led assisted Registration in 30 More Areas #SimCardRegistration

February 1, 2023

 

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●       Gattaran, Cagayan (in front of town hall)

 

February 2, 2023

 

●       Bangui, Ilocos Norte (Tourism Building)

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●       Allacapan, Cagayan (in front of town hall)

●       Florida Blanca, Pampanga (Barangay Nabuklod covered court)

●       Lemery Batangas (municipal covered court)

●       Gasan, Marinduque (municipal covered court)

●       Bacacay, Albay (Bacacay East Central School Covered Court)

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●       Madalag, Aklan (covered court)

●       Oslob, Cebu (covered court)

●       Tolosa, Leyte (town gymnasium)

●       Sergio Osmeña, Zamboanga del Norte (town gymnasium)

●       Baungon, Bukidnon (municipal covered court)

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●       Laak, Davao de Oro (town gymnasium)

●       Antipas, Cotabato (municipal public terminal)

●       Esperanza, Agusan del Norte (municipal covered court)

●       Tublay, Benguet (covered basketball court/gym)

 

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February 3, 2023

 

●       Pagudpud, Ilocos Norte (Cultural and Sports Complex)

●       Limay, Bataan (Sports Complex)

●       Lian, Batangas (covered court)

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●       Sablayan, Occidental Mindoro (municipal grounds)

●       Pilar, Sorsogon (Bonifacio Covered Court)

●       Lemery, Iloilo (covered gymnasium)

●       Malabuyoc, Cebu (municipal covered court)

●       Tanauan, Leyte (Tanauan Civic Center)

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●       Josefina, Zamboanga del Sur (covered court)

●       San Fernando, Bukidnon (municipal gymnasium)

●       Kiblawan, Davao del Sur (Mata’s Gym)

●       President Roxas, Cotabato (municipal gymnasium)

●       City of Bayugan, Agusan del Sur (City Hall compound)

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●       Kapangan, Benguet (covered basketball court/gym)

 

SIM Registration booths are open to all, especially senior citizens, PWDs, those using basic/feature phones or those without internet access.

To register, the following information must be ready:

●       Full name

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●       Date of birth

●       Sex

●       Address

●       Government ID with photo

●       Mobile number

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Globe also supported the first round of government-led SIM registration assistance, deploying booths to 15 areas from January 25 to 27. It has also started rolling out its own SIM registration assistance desk across the country, partnering with Puregold from January 27 to 29 to provide help to SIM users. Globe also recently held assisted registration for festival goers at the Sinulog Festival in Cebu and the Dinagyang Festival in Iloilo.

Globe’s online SIM registration platform, https://new.globe.com.ph/simreg, is accessible 24/7 for Globe and TM users to register their SIMs. The GlobeOne app will also soon be enabled for SIM registration to give customers greater convenience while providing exclusive deals and offers.

As of January 31, Globe has logged over 11 million registered prepaid SIMs. Globe is again urging its customers to plan and schedule their registration, as failure to do so within deadline will lead to SIM deactivation.

 

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Globe Logs over 11M Prepaid SIM Registrants, urges Customers to Register before April 26 Deadline

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Globe, the leader in Mobile, has registered more than 11 million active prepaid SIMs around a month after the law mandating all Filipinos to register their SIMs took full effect.

Globe hit the milestone 11-million mark on Monday, January 30, 2023, a month after the SIM Registration Act was rolled out as a measure to stop cybercrime, including scam messages that proliferated due to the anonymity provided by prepaid SIMs.

“We are grateful to our customers for promptly registering their SIMs. We understand the importance of addressing the proliferation of scam and spam messages and have made it our priority to provide our customers with a seamless registration process. We are committed to meeting the deadline and continuing our efforts to protect our customers from scammers and fraudsters,” said Darius Delgado, Head of Globe’s Consumer Mobile Business.

Globe urges its customers who have yet to register to visit its user-friendly registration portal https://new.globe.com.ph/simreg. There are an estimated 87.4 million existing SIM users under the Globe network.

Registration via the GlobeOne app will begin in February as an added channel where customers may register their SIMs. As a user of GlobeOne, customers will have access to exclusive offers and deals that are available only in the app.

Globe also provided support for government-led assisted registration in priority sites nationwide from January 25 to 27. Globe established booths in 15 areas and provided assistance to anyone who needed help, especially those in need of special assistance, including senior citizens, PWDs awww and those using basic/feature phones.

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Other than supporting the NTC-led assisted SIM registration, Globe has also started rolling out its own on-site assistance booths across the country. From January 27 to 29, it led SIM registration assistance in 30 Puregold branches in strategic locations in Luzon, Visayas and Mindanao. It will extend SIM registration assistance in other locations soon.

These efforts aim to provide inclusive ways to get its customers registered by the April 26, 2023 deadline. Users who fail to complete their registration on time will have their SIMs deactivated.

Even before the new law was implemented, Globe has taken several steps to curb disruptive messages through proactive blocking, threat intelligence partnerships with financial institutions, a customer reporting portal, plus an awareness and education campaign to help customers with online protection.

To learn more about Globe and the SIM registration process, visit https://www.globe.com.ph/register-sim-card.html.

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Globe Deactivates, Blacklists More than 50,000 SIMs Linked to Fraud in 2022

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Leading digital solutions platform Globe deactivated and blacklisted more than 50,000 SIMs last year as it continued to intensify consumer protection initiatives amid the rising cases of online fraud.

Globe deactivated 20,225 SIMs and blacklisted 35,333 SIMs involved in scam and spam messages in 2022 alone as part of its campaign for internet safety.

This was on top of the record 2.72 billion scam and spam messages it blocked last year, 83.4 million of which were bank-related. All these efforts have been on-going to protect customers from harmful content and fraud before the enactment of the SIM Registration Act.

“Globe recognizes the growing threat posed by scammers, who use various tactics, including text messages, to deceive innocent victims into giving up personal information that could be used to compromise their financial accounts. We will continue to invest in our cybersecurity program to protect our customers from these unscrupulous individuals,” said Anton Bonifacio, Globe Chief Information Security Officer.

Under its filtering protocol, Globe deactivates SIMs within its network once detected to have been involved in fraud. Meanwhile, SIMs outside of the Globe network are blacklisted to prevent them from sending to Globe.

Globe Deactivates SIM Blocked

On its own, Globe has taken a proactive approach to combat cybercrime schemes through various initiatives. It has implemented blocking mechanisms, established partnerships with financial institutions for threat intelligence, created a customer reporting portal, and launched an awareness and education campaign to empower customers with the knowledge and tools they need to protect themselves.

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Meanwhile, in a move to address growing concern over the use of unregistered SIMs in committing cybercrimes, the government introduced Republic Act No. 11934, also known as the SIM (subscriber identity module) Registration Act. Signed into law in October, the measure requires all mobile and broadband users to register their SIMs with their respective service providers to ensure that they are properly identified.

As of January 25, Globe has logged 10.4 million registrations of prepaid SIMs.

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