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Globe & Huawei Signs Partnership to expand Mobile network and Improve Internet Experience

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Globe & Huawei Signs Partnership

Globe Chairman Jaime Augusto Zobel de Ayala (2nd from right) and Globe President & CEO Ernest Cu (extreme right) pose with executives from Huawei Technologies namely Gao Kexin, CEO of Huawei Philippines (extreme left), Zhou Jianjun Vice President of CNBG, South Pacific Region of Huawei (2nd from left) and Xu Zhijun, Rotating CEO of Huawei (center) following the signing of a 5-year partnership between Globe and Huawei aimed at strengthening the Philippine mobile operator’s position as purveyor of Filipino digital lifestyle.

Globe Telecom and Huawei Technologies signed a 5-year partnership deal to further enhance and expand the leading telecommunication provider’s mobile network to elevate the state of Philippine internet and strengthen its position as purveyor of Filipino digital lifestyle.

Specifically, the partnership involves planning and design of a mobile broadband network utilizing latest state of the art technology trends aimed at creating a wonderful digital world for its customers. The project also involves the creation of a “mobile innovation center” to yield innovative products and solutions that would ensure Globe maintains its competitive edge and leadership in the intensely competitive local telecommunications industry. The partnership is provided for in a memorandum of understanding signed by Globe President & CEO Ernest Cu and Huawei Rotating CEO and Vice Chairman Eric Xu November 23.

“Globe is committed in investing in and developing its mobile broadband network, understanding the needs of a growing chunk of our customers for high-speed data connectivity on their mobile devices as they continue to build their lives around a digital lifestyle,” Globe President & CEO Ernest Cu said. Cu said the partnership will deliver a more robust mobile network as well as innovative market-driven solutions to help hopefully ensure the company’s success in growing the mobile market.

According to Cu, the partnership with Huawei will extend towards capacity expansion of both Globe Telecom’s 3G and 4G network, comprising an upgrade of the mobile operator’s LTE network through deployment of LTE CA (carrier aggregation) technology for a more pervasive reach of the cutting edge mobile data technology. The partnership will also cover development of greenfield sites, deployment of small cell technology, extensive indoor coverage expansion program, core network upgrade and expansion of the company’s fiber footprint.

To sufficiently provide for burgeoning data traffic amid growing smartphone use in the country, Cu emphasized there’s an immediate need for the reallocation and harmonization of the 700 megahertz of frequency originally allocated for broadcast. “Globe has also taken the position that the 700 Mhz band is a major class of spectrum that has to be made available to major players and should not be held by just one player in the market,” said Cu. He maintained that harmonization of the 700 Mhz will help improve internet speed in the country, noting that only the Philippines hasn’t reallocated the 700 Mhz band for broadband.

“It is essential that the 700 Mhz frequency band is put to use to further enhance data connectivity in the country,” he stressed. Philippine conglomerate San Miguel Corp. holds all of the 700 Mhz in addition to their holdings of the 800,1800, 2300 ad 2500 frequency bands.

As early as 2005, Globe already wrote to the National Telecommunications Commission (NTC) requesting for an allocation and assignment of frequencies within the 700 Mhz and 800 Mhz for its broadband wireless network. The NTC, however, did not act favorably on its request.

As part of its continuing efforts to improve data experience of its customers, Globe became the first operator in the world early this year to deploy Huawei’s SingleSON (self-organizing network) solution, empowering the telco to effectively manage a more complex network and deliver on its promise of superior customer experience. The SingleSON solution has helped Globe optimize its wireless network performance, operation and maintenance (O&M) as it enables the telco to manage the explosive growth and development of mobile data services traffic, which is foreseen to continue into the next decade.

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Huawei was also Globe Telecom’s technology partner when it implemented a $700 million network modernization program that began in 2011 that provided among others the adoption of latest telecommunication technologies for seamless customer experience and increased data capacities. The modernization initiative, completed last year, delivered the most advanced network infrastructure in the country, putting in a brand new access, transport, and core network nationwide. As part of the initiative, the company also completed a nationwide rollout of 4G network, using the HSPA+ technology.

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Globe

Globe Deactivates, Blacklists More than 50,000 SIMs Linked to Fraud in 2022

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Leading digital solutions platform Globe deactivated and blacklisted more than 50,000 SIMs last year as it continued to intensify consumer protection initiatives amid the rising cases of online fraud.

Globe deactivated 20,225 SIMs and blacklisted 35,333 SIMs involved in scam and spam messages in 2022 alone as part of its campaign for internet safety.

This was on top of the record 2.72 billion scam and spam messages it blocked last year, 83.4 million of which were bank-related. All these efforts have been on-going to protect customers from harmful content and fraud before the enactment of the SIM Registration Act.

“Globe recognizes the growing threat posed by scammers, who use various tactics, including text messages, to deceive innocent victims into giving up personal information that could be used to compromise their financial accounts. We will continue to invest in our cybersecurity program to protect our customers from these unscrupulous individuals,” said Anton Bonifacio, Globe Chief Information Security Officer.

Under its filtering protocol, Globe deactivates SIMs within its network once detected to have been involved in fraud. Meanwhile, SIMs outside of the Globe network are blacklisted to prevent them from sending to Globe.

Globe Deactivates SIM Blocked

On its own, Globe has taken a proactive approach to combat cybercrime schemes through various initiatives. It has implemented blocking mechanisms, established partnerships with financial institutions for threat intelligence, created a customer reporting portal, and launched an awareness and education campaign to empower customers with the knowledge and tools they need to protect themselves.

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Meanwhile, in a move to address growing concern over the use of unregistered SIMs in committing cybercrimes, the government introduced Republic Act No. 11934, also known as the SIM (subscriber identity module) Registration Act. Signed into law in October, the measure requires all mobile and broadband users to register their SIMs with their respective service providers to ensure that they are properly identified.

As of January 25, Globe has logged 10.4 million registrations of prepaid SIMs.

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Globe’s 5G network expands to 237 sites in VisMin, Connects more Consumers and Businesses #Globe5G #VisMin

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Leading digital solutions platform Globe expanded its 5G coverage to 212 sites in Visayas and 25 in Mindanao by the end of the third quarter in 2022, providing more consumers and businesses with improved connectivity and access to faster data speeds.

The company’s 5G network is now expanding and available to most of the population in Davao City, Cebu, Iloilo City, Zamboanga City, Cagayan de Oro City, Boracay and Bacolod City.

The expansion of 5G technology in Visayas and Mindanao is intended to help bridge the digital divide between these regions and the rest of the country. It aims to support economic development and enable residents to access a wider range of digital services and opportunities.

The deployment is also beneficial to the growth of new industries and businesses in the said areas. It can inspire innovation and competitiveness as companies seek to provide the best possible services to their customers.

Globe's 5G network expands to 237 sites in VisMin, Connects more Consumers and Businesses #Globe5G #VisMin

“We believe that the expansion of 5G technology in Visayas and Mindanao is essential for driving economic growth, supporting innovation, and providing access to fast and reliable digital services for residents and businesses in these regions. It will also help spur further investment and support the emergence of a vibrant and dynamic digital economy,” said Joel Agustin, Globe Senior Vice President for Network Planning & Engineering.

As a pioneering provider of 5G technology in the Philippines, Globe is committed to delivering improved customer service and reliable, consistent data services to its customers.

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By scaling up the rollout of its 5G network, Globe is taking a major step towards building a more connected and technologically advanced society in the Philippines. It is helping drive the adoption of 5G technology and paving the way for the next generation of digital innovation.

5G technology is capable of delivering internet speeds up to 100 times faster than 4G. It also has less lag, making it suitable for video streaming and gaming.

To learn more about Globe, visit www.globe.com.ph.

 

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Globe Warns vs Online Offers for SIM Registration Assistance #SimRegistration #Globe #Sim

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Globe SIM Registration Assistanceimn

Register for free in a few easy steps on Globe’s official portal

Globe cautions its customers against offers of SIM registration assistance online and advises them not to share personal information to protect their data security and privacy.

There are already reports of individuals taking advantage of the SIM registration requirement. They offer their services through social media either for free or for a fee and request the name, photo, valid ID, birthday, cell phone number, and address of SIM users.

Such personal information, when in the wrong hands, may be used to impersonate their owners, access their accounts, steal money or other fraudulent activities. Identity thieves may also open accounts in another person’s name, run up debt, or commit crimes, causing damaged reputation and financial problems.

“We want to remind our customers to be wary of these types of offers and to only use official channels for their SIM registration,” said Irish Salandanan-Almeida, Globe Chief Privacy Officer. “Your personal information is valuable and we urge you to protect it from those who may want to use it for unlawful purposes.”

Instead of seeking help from unknown individuals, customers may register their SIMs for free at https://new.globe.com.ph/simreg. Registration through the GlobeOne app will also start later this month. They may also ask a trusted family member or friend for assistance.

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Starting February 2023, Globe will also have assisted registration sites for senior citizens, persons with disabilities, pregnant women, and users of basic or feature phones. The list of Globe’s registration sites will be announced through our official websites in the coming weeks.

There are 87.9 million SIMs under the Globe network. So far, over 7 million have registered.

To make the SIM registration process accessible and convenient for all, the company is offering multiple channels for registration. Customers are encouraged to take advantage of these options and complete their SIM registration before the deadline on April 26, 2023 to avoid the risk of SIM deactivation.

The SIM Registration Act, which requires mobile phone users in the Philippines to register their SIMs with their service providers, is being implemented to address the growing problem of fraudulent activities enabled by anonymous SIM use.

To learn more about Globe, visit www.globe.com.ph.

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