If you’ve been living under a rock and have absolutely no idea what the new iPhone SE is then worry not, I’ve got you covered. The iPhone SE (stands for Special Edition) is Apple’s new smartphone release. Of course, like all of Apple’s previous smartphones, the iPhone SE is talked about and critiqued by many. A lot of entries in the Apple forums are the common issues and problems with this new release. If you’ve purchased the new iPhone SE and you think that there may be a problem with it, don’t go to an Apple store just yet!

Here is a list of the common symptoms and solutions of the new iPhone SE:

Poor Quality Sound

Some users have reported in the Apple forums that the iPhone SE has poor sound quality especially when it is connected to a vehicle via Bluetooth. Several reports have been issued on MacRumors.com and it was noted that this was a common issue with most iPhone SE users. There is still no known solution for this issue since it seems to be a software issue but users have claimed that they have contacted Apple support and have had their issues raised up to priority level. Rest assured, Apple is working on a solution for this in their next software update.

Frozen Screen

A frozen or lagging screen seems to be a common issue with most smartphones but this should not be the case with the new iPhone SE. While it is only 4 inches, its processor is the all new A9 chip so a slow smartphone should be the least of your problems. Unfortunately, this isn’t the case.

According to Adity Bera of technobezz.com,

“The new iPhone SE seems to function dynamically but some of the users have reported some bugs while using the iPhone SE. Although it seems to be temporary in nature but it could be pretty annoying. Users have witnessed frozen screens on their iPhone SE’s. Your device could have this problem either because of software or a hardware problem; it is mostly a software problem that freezes the screen of iPhone SE.

Solutions:

Clean the screen of your iPhone SE. There are times when the screen becomes unresponsive because of some oil stains or any sort of liquid on it. Using a soft white cotton cloth clean your phone and it will start functioning fine.

A simple restart could fix your problem most of the times.

If restarting doesn’t help try resetting your iPhone SE. Hold the Home button and the sleep/wake button together for a few seconds and let go of the buttons once the Apple logo comes on the screen. Your iPhone SE should be up and running now.

If you find the problem is still persisting try connecting your phone to your PC and use iTunes to restore the OS. Keep in mind to back up your important data before you can restore in iTunes.

If your iPhone SE does not show in the iTunes or the restoring process fails there might be a hardware problem which is causing your device to freeze. If a small amount of liquid finds its way in, your iPhone SE’s battery, its internal components, and the processor could be affected. It is best that you contact Apple in such crucial times.”

iMessage Issues

Users have complained that a big issue with the new Apple iPhone SE is the iMessage issues. Some new messages would be marked as Read even before the user is able to read the message. Messages would also be delayed for hours and some aren’t even received at all. A quick solution to this before taking drastic measure is to toggle the iMessage settings. Turn it on and off. You may also try rebooting your SE and lastly, try to reset you smartphone’s network settings via Settings > General > Reset > Reset Network Settings.

Battery Life

Battery life has always been an issue with Apple smartphones. It seems that Apple can never prolong their smartphone batteries. In this case, instead of doing a usual reboot. Figure out which apps are eating away and draining your battery. A great new feature on the iOS 9 is that it lets you know which app is the most battery heavy. Go to Settings>Battery>wait for Battery Usage to populate> Show Detailed Usage then check which apps consume the most power in a specific timeframe. From there, you can determine which apps should be deleted or which apps should always be turned off when not in use.