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Lenovo Unveils 3 Year Premium Care Service to Mitigate Warranty issues During Pandemic

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LNV Premium Care Tentcard 3 Years 01

To better support its loyal customers during the ongoing COVID-19 pandemic, global technology leader Lenovo is adding another year to its popular 2-year Premium Care warranty solution for select devices in its consumer lineup from July 1 onwards. This means that all new IdeaPad, Yoga, Legion, and IdeaCentre devices are now automatically covered for three years with Premium Care’s International Coverage and Local On-site Service, while those with existing warranties may be upgraded to the same.

“At Lenovo, we are committed to putting our customers first, and this entails not only providing game-changing products but also extending them flexible and affordable technical support and solutions. The pandemic has disrupted day-to-day operations and pushed everyone to set up mobile working arrangements which leads to additional wear and tear to devices. Hopefully, with the added year of maintenance in our Premium Care service, our customers can spend their money on more essential goods in these trying times,” said Lenovo Philippines President and General Manager Michael Ngan.

Included among Lenovo’s robust solutions, Premium Care provides direct and easy connection to real Lenovo technicians, real fast resolution to PC troubles, and holistic comprehensive support even outside of the user’s home country. Aside from covering the usual store and manufacturer warranty, it possesses the following customer services:

Lenovo Unveils 3 Year Premium Care Service to Mitigate Warranty issues During Pandemic

  • 24×7 access to Lenovo technicians via phone, chat, e-mail, and WhatsApp
  • Comprehensive support for hardware, peripherals, and software
  • On-site Repair on the next business day
  • ‘Getting started’ and ‘How to’ assistance
  • Annual PC Health Check

With all of these solutions combined, Lenovo customers are assured of a hassle- and worry-free maintenance experience even in the middle of the pandemic.

New Premium Care bundled for free

The 3-Year Premium Care service is bundled for free upon purchase of IdeaPad, Yoga, and Legion laptops and the IdeaCentre and Legion Tower gaming desktops with Intel Core i5 or i7 and AMD Ryzen 5 or 7 processors. These are:

·        IdeaPad Slim 5 ·        IdeaPad Gaming 3i
·        IdeaPad Slim 5i ·        Legion 5
·        IdeaPad Flex 5 ·        Legion 5i
·        IdeaPad Flex 5i ·        Legion 5pi
·        Yoga Slim 7 ·        Legion 7i
·        Yoga Slim 7i ·        Legion Tower 5i
·        Yoga C940 ·        IdeaCentre 3
·        IdeaPad Gaming 3 ·        IdeaCentre Gaming 5i
·        IdeaCentre AiO 3  

Lenovo Unveils 3 Year Premium Care Service to Mitigate Warranty issues During Pandemic

Existing warranty extension available

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Meanwhile, users who want to extend their existing warranty for other Lenovo devices need to go directly to their nearest Lenovo or Legion Concept Store or any Lenovo authorized reseller and provide information including the model name of the device, its serial number, and the customer’s name and email address for the registration of the new warranty.

The extension from 2-Year Premium Care to 3-Year Premium Care costs PHP 5,300. Users are allowed to extend their Premium Care warranty up until six months before the expiration of their outstanding device warranty. Meanwhile, those with devices currently under Lenovo’s 2-Year Carry-In Warranty can upgrade to the 3-Year Premium Care Warranty solution for PHP 9,100.

For more information about Lenovo’s Premium Care warranty solution and tips on how to maintain your devices, contact Lenovo on Facebook at https://www.facebook.com/lenovophilippines/ or via WhatsApp at +63 23953354. You can also visit https://www.lenovo.com/ph/en/premium-care.

Lenovo Unveils 3 Year Premium Care Service to Mitigate Warranty issues During Pandemic

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Lenovo

Transformation for our Screens, Cities, and Reality: What to Expect from Tech in 2023 and Beyond #Lenovo

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Michael Ngan, Country General Manager of Lenovo Philippines, shares his insight into what technologies will become mainstream in 2023 and beyond.

Smarter, more integrated technology has transformed our daily lives, and we are seeing tremendous change as the use of artificial intelligence and edge computing expands rapidly, bringing power and efficiency to countless industries and activities. Now that a new year has begun, what surprises are in store for us in our ever-changing relationship with technology?

 

Below, we look at some of the technologies that are emerging. These innovations are set to change our world even more in the near future.

 

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  1. ‘Holographic’ technology will deliver to remote workers the best of two worlds

Transformation for our Screens, Cities, and Reality: What to Expect from Tech in 2023 and Beyond #Lenovo

In our new hybrid workplace, technology will step up to create meetings where ‘holographic’ attendees feel almost as real as those present in person. Technologies that can bring teams together, even if they are working across multiple continents, will become increasingly important in the future’s hybrid, remote, and increasingly global workplaces.

 

Augmented and mixed reality will provide a new way for organizations to make an impact during presentations, product launches, or meetings with other organizations, with life-size ‘holograms’ who can interact with virtual objects (for example, to show off a new prototype or to explore a ‘digital twin’ of a real-world object).

 

Lenovo’s concept Cyber Space technology demonstrates how this ‘phygital’ (physical and digital) approach might work, with a special coated glass that is semi-transparent and semi-reflective, allowing people behind it to physically interact with life-sized objects.

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  1. Shape-changing devices will mold to the way we live, work and play

Transformation for our Screens, Cities, and Reality: What to Expect from Tech in 2023 and Beyond #Lenovo

Lenovo’s next-gen 16-inch ThinkPad X1 Fold refines the foldable PC category.

 

In an age of multitasking and devices designed to shoot and edit videos, stream content, play games, and do everything else, screen size remains valuable. In the future, phones in our pockets may be much smaller – reversing a long-seen trend in smartphones – but ‘extend’ or ‘unfold’ to become larger when we need to use them. With the press of a button, an unassuming, familiar device can be transformed into a productivity machine.

 

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This year, Lenovo also showed off a proof-of-concept Rollable PC, which features a 15.3-inch screen for increased productivity (for example, offering additional screen space for coders). The screen expands on command thanks to motors inside the laptop, allowing workers to increase productivity and flexibility with the touch of a button.

 

Lenovo’s Rollable PC proof of concept shows a flexible display that rolls out on command on a motor for a larger screen size, while maintaining its thin and light form.

 

And for those who need portability, privacy, and extended screen space, don’t be surprised if you see more people “wearing” their screens.

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The Lenovo Glasses T1 is a wearable private display for on-the-go content consumption.

 

  1. The metaverse will change the way we work

Transformation for our Screens, Cities, and Reality: What to Expect from Tech in 2023 and Beyond #Lenovo

The metaverse is going to edge closer to reality – but it won’t be about cartoon avatars and games. Instead, metaverse technology will be driven by the world of work, not just play.

 

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The ThinkReality VRX is a next-level VR headset for immersive training, collaboration, and 3D design.

 

Solutions like Lenovo’s ThinkReality VRX headset are hitting the market to allow workers to collaborate in virtual reality while also enabling rapid, cost-effective training programs.

 

Lenovo believes that the future of the metaverse is collaborative and truly open, with easy sharing of ideas and technology, rather than being restricted inside ‘walled gardens’ controlled by a single company.

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  1. Shops will get smarter

 

Artificial intelligence will increasingly shape the world around us – and accelerate daily activities such as shopping.

 

In the near future, AI servers may analyze multiple video feeds from cameras in store aisles to detect large quantities of items being removed at the same time, as well as monitor deliveries to the store to ensure that inventory remains high. This will allow stores to keep track of goods more efficiently, adjust to supply and demand more quickly, improve profit margins, and ensure customers get what they paid for.

 

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When customers ‘click and buy,’ AI cameras will keep a close eye on them to ensure they get what they ordered, removing an inconvenient aspect of the modern, self-checkout shopping experience.

 

  1. Multi-access edge computing (MEC) will power smart cities

 

In the future, intelligent cameras will manage traffic in smart cities, reducing pollution, congestion, and road accidents, while edge computing servers will enable everything from holographic teaching to augmented reality shopping.

 

Why edge computing? Using multi-access edge computing (MEC), requests are processed within the smart city itself rather than having to travel to a distant data center, allowing queries to be answered in milliseconds. Edge computing could even assist cities in meeting pollution targets by controlling traffic lights so that cars drive more efficiently in the future.

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Transformation for our Screens, Cities, and Reality: What to Expect from Tech in 2023 and Beyond #Lenovo

  1. Hybrid work will enable new technologies

 

This shift is already underway, according to a Lenovo survey of 500 CTOs, with 43% saying their company’s technology architecture has been ‘improved,’ and elements like smart devices (76%) and smart internet-of-things (70%) gaining importance in the last year.

 

Businesses will shift to a more fluid model in which a third party will provide the entire office experience as well as related solutions and services. Lenovo now provides a managed employee experience in which businesses can rent a workplace solution rather than just hardware or software, such as IT infrastructure and support, performance analytics, and cloud and data infrastructure services.

 

Our relationship with technology has forever changed — the way we live, work, play and learn has been turned upside down. With that said, Lenovo is committed to enabling this transformation through our human-centric solutions, which lead to smarter work and better results.

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Learn more about Lenovo’s view of how smarter technology is powering a changing world here.

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Lenovo

Digital Transformation Imperatives Drive Demand for as-a-service IT in the Philippines #Lenovo #News #Philippines

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Lenovo TruScale infrastructure as-a-service offerings expand in collaboration with Veeam, Nutanix and Red Hat, gaining traction with customers

Lenovo has announced new additions to its Lenovo TruScale portfolio as Filipino CIOs and IT leaders bring forward the need for the flexibility and value that as-a-service technology solutions deliver for business. In conjunction with market leaders Veeam, Nutanix, and Red Hat, new infrastructure products in 2023 will now include backup and hybrid cloud solutions that will be made available globally.

Momentum for Lenovo TruScale offerings is growing with the value of infrastructure-as-a-service business constantly increasing quarter-on-quarter in 2021 and 2022. Consistent with this is that based on Lenovo’s 2022 worldwide research of CIOs, 92% of IT executives said they think about introducing as-a-service products within the next two years.

“Businesses now need more than just IT hardware support, which is why we at Lenovo have been constantly investing in research and innovation to come up with holistic services and solutions that could support digital transformation in new ways,” said Michael Ngan, President and Country General Manager of Lenovo Philippines.

Growing demand for IT delivered as-a-service
Demand for IT as-a-service is driven by several factors. Digital transformation across industries requires CIOs to quickly scale and deploy IT. To add, flexible work has become a reality amidst the new normal, with organizations needing to maintain data security as well as ensuring efficient deployment of devices and workstations to employees.

Practical innovation, delivered as-a-service
Lenovo TruScale Backup as a Service with Veeam enables businesses to manage increasing data volumes and restore critical data in the event of a security breach. This solution is incorporated into the current data management offerings and delivered via an on-premises private cloud model, streamlining the process for IT teams. Not only that, customers will also be able to increase performance and flexibility with a modular and adaptable design as well as backup reliability. This allows businesses to cut back on capital expenditures, downtime costs, and deployment costs.

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Lenovo TruScale Hybrid Cloud with Nutanix, housed on Lenovo’s ThinkAgile HX HCI platform, is the second major addition. The solution delivers the protection and control of on-premises infrastructure and the flexibility of hybrid cloud by leveraging key software. Businesses have the freedom to scale up infrastructure deployment without substantial capital investment. Companies can make quick and effective decisions without the constraints of needing to manage complex IT since Lenovo takes care of installation, deployment, configuration, 24/7 monitoring, and incident assistance.

Last but not least, Lenovo and Red Hat have collaborated to bring a new end-to-end hybrid cloud solution that will utilize Red Hat OpenShift. With this , enterprise customers will benefit from a fully managed as-a-service hybrid cloud for running business applications. This consumption-based price model will enable them to step into modernizing applications.

The new enhancements to Lenovo TruScale were announced at the company’s annual global innovation event, Tech World 2022. This year’s edition highlighted how Lenovo’s smarter technology and as-a-Service offerings are empowering organizations to boldly reinvent and shape their IT transformation to accelerate business growth.

Lenovo TruScale is a core part of the company’s overall transformation strategy, led by its Solutions and Services Group (SSG). Services is driving profitability for Lenovo as a whole, contributing 26% year-on-year revenue growth and 21.4% operating margin in Lenovo’s second quarter (July to September, 2022). Managed Services, including Lenovo TruScale Infrastructure and Device as a Service offerings were the fastest growing part of SSG’s business in the previous quarter – with revenue seeing high double-digit year-on-year growth.

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Rediscover Learning and Entertainment with the 3rd Generation Lenovo #TabM10 and #TabM10Plus

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As adapting to a hybrid lifestyle continues to inspire more intuitive consumer experiences, Lenovo goes all in on smarter innovations benefiting daily life. With corners of our homes feeling stretched and thinned of inspiration or excitement, Lenovo is introducing the newest generation of Lenovo Tab M10 and Lenovo Tab M10 Plus, allowing consumers to open up their world in search of fresh ideas, transforming the way people live, work, and play with Smarter Technology for All.

Rediscover Learning and Entertainment with the 3rd Generation Lenovo #TabM10 and #TabM10Plus

“Designing with purpose to meet customers’ needs with the best devices at great value is always the core of our business at Lenovo,” shares Michael Ngan, President and General Manager of Lenovo Philippines. “The new Lenovo Tab M10 and Tab M10 Plus redefines learning and entertainment experience with greater performance, versatility and portability, leading to more inspiration-fueled discoveries with the aid of technology in an inclusive digital world.”

Rediscover Learning and Entertainment with the 3rd Generation Lenovo #TabM10 and #TabM10Plus

Lenovo Tab M10 (3rd gen)

Discover a world of entertainment and learning with the new Lenovo Tab M10. This budget tablet keeps up with the wealth of content the digital space offers with the power of the latest Unisoc T610 Octa-core processor with up to 4GB of memory and 64GB of storage.

Its 4-side narrow-bezel and 10.1-inch FHD IPS display provides users  an enjoyable entertainment experience with vibrant color from a wide 100% sRGB color gamut paired with enhanced sound from the dual speakers by Dolby Atmos.

Rediscover Learning and Entertainment with the 3rd Generation Lenovo #TabM10 and #TabM10Plus

Not forgetting the little ones, the Lenovo Tab M10, hand in hand with Google Space Kids, provides kids a safe space where they can learn, create and play with an abundance of high-quality content available through apps in the Google Play store

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Along with the Android 11 OS and 3 years of guaranteed security updates, the Lenovo Tab M10 provides a more personalized and seamless user experience that allows users to set boundaries, manage content, and  create better digital habits. Available in 3GB+32GB and 4GB+64GB variants, take home the newest device that will give the entire family a joyful streaming experience, starting at PHP9,995.

Rediscover Learning and Entertainment with the 3rd Generation Lenovo #TabM10 and #TabM10Plus

Lenovo Tab M10 Plus (3rd gen)

For the users who crave the added punch of premium features, the new Lenovo Tab M10 Plus provides exactly that without burning through hard earned money. Powered by the Snapdragon SDM680 or MediaTek G80 Octa-core Processor with up to 6GB Ram and 128GB of storage, this device provides longer hours, perfect for bingeing the best movies and TV shows or reading through e-books and other digital content.

Guaranteed to provide the best entertainment experiences at its friendly price point, The Lenovo Tab M10 Plus is equipped with a 10.61-inch 2K IPS display touchscreen with narrow bezels that boasts an 85% screen-to-body ratio to provide the optimal visual experience. It also provides dazzling, cinematic entertainment with every scene appearing crisp even at well-lit environments with the help of up to 400 nits of brightness paired with  high-fidelity, immersive sound from its quad Dolby Atmos-optimized speakers.

Rediscover Learning and Entertainment with the 3rd Generation Lenovo #TabM10 and #TabM10Plus

The Lenovo Tab M10 Plus is also a great learning companion. Its Reading Mode transforms the screen color into a paper-like matrix that switches easily between chromatic and mono modes for longer and more comfortable reading. Certified with TUV Eye Care Technology, there will be less strain on the eyes, allowing for a more extensive consumption of written work be it for work or relaxation. For those who like jotting down notes, the Lenovo Tab M10 is compatible with the Lenovo Precision Pen 2, providing users with a natural handwriting experience, perfect during classes or meetings.

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The Lenovo Tab M10 Plus is also equipped with the latest Android 12 OS and comes with the inclusion of 3 year-security updates to allow users a continuous, smooth and more personal UI experience.

Rediscover Learning and Entertainment with the 3rd Generation Lenovo #TabM10 and #TabM10Plus

Grasp high entertainment and educational experience on the Lenovo Tab M10 Plus, available in 3GB+32GB and 4GB+64GB variants starting at PHP 10,995.

Visit Lenovo Exclusive Stores and authorized resellers nationwide. For more information, follow Lenovo Philippines’ official Facebook page.

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