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ePLDT Announces Partnership with Salesforce

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ePLDT Salesforce

ePLDT, the ICT arm of PLDT Enterprise, continues to strengthen its foothold in the local cloud arena through its strategic partnership with global leader and pioneer in cloud computing, Salesforce.

 

Salesforce is the world’s number one customer relationship management (CRM) solution based on 2019 revenue market share worldwide ranking by premier global market intelligence firm IDC. The US-based cloud and CRM giant is one of the fastest-growing enterprise software companies of all time with over 150,000 enterprise customers around the world, spanning from startups and small businesses, to Fortune 500 companies.

 

ePLDT has built the expertise and resource pool to deploy, administer and manage Salesforce for any organization across various industries. This roster of certified professionals, with Salesforce’s class-leading business applications for sales, service, marketing and industry-specific workloads built on a secure and scalable platform, equips ePLDT to enable enterprises to reinvent themselves in the New Normal using technology.

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ePLDT Announces Partnership with Salesforce

The entire PLDT Enterprise Group has invested heavily on the platform as part of its own digital pivot in order to deliver a more meaningful customer experience to their corporate clientele. This signifies the group’s commitment to putting customer satisfaction at the center of all objectives and strategies, and likewise its aim to address core and mission-critical business needs of companies in terms of simplicity, integration, and efficiency.

 

“At the ePLDT Group, our commitment is to make a positive impact on every single business. Utilizing technology as the enabler, we make it a point that our products and services are up to par with global standards and practices to further support the digital transformation endeavors of businesses today,” said Jovy Hernandez, ePLDT President & CEO and SVP & Head for PLDT and Smart Enterprise Business Groups.

 

A pioneer in the Philippine ICT and cloud computing space, ePLDT continually enriches its capabilities and services by building world-class data center facilities and network infrastructure, evolving its IT expertise to adapt to emerging technologies, and curating an array of business solutions through strategic partnerships like this alliance with Salesforce—all to create an ecosystem that further elevates the company’s position as a digital enabler.

 

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Through the group’s long-term partnership with Salesforce, ePLDT is also now recognized as a Salesforce Gold Consulting Partner which attests to its excellence and expertise in the platform—meeting various requirements for sales performance, number of Salesforce certified professionals, and overall customer satisfaction.

 

PLDT and Smart also partnered with Salesforce for the group’s own digital transformation program kicking off with the migration its CRM platform to Salesforce to help curate a customized end-to-end customer journey—improving every engagement the companies will have with its clients.

 

To know more, visit https://www.epldt.com/cloud/salesforce/

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Digicon

#PHDigicon2022: “When I think about BOUNDLESS, I think that’s Magic Johnson!”

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Philippine Digital Convention 2022 headline speaker Earvin “Magic” Johnson talked about his journey from being an NBA Hall of Famer to philanthropist and businessman

After two years of holding the country’s most prestigious and one of the most sought-after thought leadership events in the Asia-Pacific Region virtually, PH Digicon 2022 Philippines Enterprise held the Philippine Digital Convention (PH Digicon) last October 27-28, 2022, face-to-face at the Marriott Grand Ballroom with a simultaneous broadcast online.

 

Highlighting the 2-day convention was the live interview with the legendary basketball icon Earvin ‘Magic’ Johnson who strongly relates to the PH Digicon 2022 theme of BOUNDLESS. Hosted by PLDT Group Corporate Communications Head, Cathy Yap-Yang, Johnson fondly shares, “When I think about Boundless, I think that’s Magic Johnson!”

 

Raising awareness

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In 1991, Johnson officially retired from his basketball career following the announcement of his diagnosis with HIV. In the same year, he founded the Magic Johnson Foundation, one of the most recognizable philanthropic organizations around the world today, which serves as a single-disease organization that works to raise funds for community-based organizations dealing with HIV/AIDS education and prevention programs.

 

Looking back, Johnson recalls the stigma and discrimination that used to rule the disease and how people talked in “hushed voices”. Now, people can openly talk about and discuss HIV/AIDS–all in the name of raising awareness of the disease.

 

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Johnson’s ‘retirement’ didn’t hold him back to do what he loves most when he came back to play in the 1992 All-Star Game and won the All-Star MVP Award. He was also a part of the ‘Dream Team’ that won the Olympic gold medal in Barcelona during the 1992 Olympics.

 

“When I look at our team and our achievements, we changed the world when it comes to the NBA and when it came to basketball,” he says. “What we were able to accomplish in Barcelona, the way that the world accepted us, we’ve never seen anything like it. We won the gold medal, but we changed the game of basketball around the world forever. And I am happy to be part of that.”

 

Raising the next generation of entrepreneurs

 

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Johnson is also the founder and CEO of Magic Johnson Enterprises, a global empire with a wide range of business endeavors that range from sports ownership, food service, to media and entertainment. He may have come a long way from bringing coffee shops and cinemas into Urban America, but he remains committed to his mission of creating jobs and opportunities for minorities and women-owned firms. When asked about retirement, the NBA Hall of Famer laughingly replied, “I am not built to slow down. I am a worker; I love to work, [and I bring] passion to my job every day.”

 

To prepare the next generation of dreamers and entrepreneurs, the NBA Hall of Famer, businessman, and philanthropist advised them about having a positive attitude despite setbacks, the importance of believing in one’s self, and having mentors–a role that he continues to play for many businesses, athletes, and his fans.

 

“My life is boundless. When I think of my journey, that’s the word I would use. I did everything that was not supposed to be done. When I think about boundless, I think that’s Magic Johnson! I was the first to go through a lot of doors, a man of color. Trust me, you can do it. Everybody out there, you can do it, you can have it, you can go do it, it’s all up to you.”

 

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30 years later, after countless successful ventures, he shared, “Today, Magic’s court is the business world.”

 

For more information, visit https://pldtenterprise.com/.

 

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PLDT

PLDT reinforces PH as Next Hyperscale Hub in Southeast Asia at Telecoms World Asia

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The PLDT Group bolsters its mission to help make the Philippines Southeast Asia’s next hyperscale hub. At the recent Telecoms World Asia conference held in Bangkok, Thailand, PLDT Enterprise’s Asia-Pacific Regional Head, Jeff Mendoza, emphasized the critical role played by PLDT in creating the digital infrastructure required by the country’s transformation into a regional hyperscale powerhouse.

At the conference, the premiere event on digital solutions and services for Asian Telcos, Mendoza discussed the emergence of holistic digital ecosystems in support of the Philippines’ fast-paced digitalization–particularly, the steps that the PLDT Group has taken in the last two years, cementing its lead in the industry and reinforcing its commitment to drive the country’s digital capabilities forward.
“Over the past few years, we have witnessed unprecedented digital adoption in the region, especially in the Philippines,” says Mendoza. “Google’s latest e-Conomy SEA report shows the Philippines as the frontrunner in Southeast Asia with its digital economy expected to be sustained at a CAGR of 20% through 2025.”
VITRO Sta. Rosa, the largest and most advanced hyperscale data center in the Philippines, is among PLDT’s notable investments in digital infrastructure, and adds to its current network of 10 data centers that host the country’s richest IP ecosystem.
PLDT reinforces PH as Next Hyperscale Hub in Southeast Asia at Telecoms World Asia
The recently launched Jupiter Subsea Cable System, together with upcoming international cable systems ADC and Apricot, further deepen PLDT’s digital infrastructure investments.
Together, these form PLDT’s response to the rapidly growing requirements of the country’s thriving digital economy—driven by a young digital-savvy population and the strong propensity to use cloud across business sectors.
As PLDT continues to build world-class digital infrastructure to strengthen the Philippines’ position as the next hyperscale destination in Southeast Asia, it also continues its close collaboration with key government agencies, such as the Department of Trade and Industry, the Board of Investments, and the Department of Information and Communications Technology, to enable the country’s digital ecosystem.
These government entities continue to support the digital thrust by enabling policies that promote cloud computing as the preferred technology for administration and delivery of government services, and laws that grant fiscal and non-fiscal incentives for high-value strategic investments such as digital infrastructure.

PLDT’s efforts to help drive the Philippines as the next hyperscale hub is guided by an even bigger mission to help build a sustainable future for Filipinos. PLDT remains dedicated to its efforts and initiatives that strongly support UNSDG No. 9: ‘Build resilient infrastructure, promote sustainable industrialization, and foster innovation’.

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PLDT

PLDT Enterprise, Zoom Partnership to Empower PH Businesses with Hybrid work Solutions

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PLDT Enterprise and cloud-based video communications company Zoom Video Communications, Inc. have forged a strategic partnership to enable local companies with an enterprise-grade collaboration solution designed to give a better user experience in a hybrid working arrangement.
Through this partnership, PLDT Enterprise and Zoom will offer Zoom Meetings and Zoom Phone, a Zoom collaboration solution that enables users to meet and collaborate instantly wherever they are using any device compatible with Zoom.
“This partnership will enable the delivery of quality and efficient in-person and remote collaboration experience for employees in a hybrid workplace. PLDT Enterprise and Zoom will work together to empower local companies to maximize their productivity and time through these innovative business communication services,” said Melvin Jeffrey Chan, VP & Head of Enterprise Innovations & IoT Business Development.
With Public Switch Telephone Network (PSTN) integration, Zoom Phone can make and receive calls like a regular landline telephone with the necessary capabilities to enable users to not miss a single call. Likewise, Zoom Phone uses a landline number caller ID and can be used to conduct any type of call whether local, domestic, or international to both landline and mobile endpoints.
This provides an effective and efficient solution to companies and allows their employees to stay connected, productive, and collaborative anytime and anywhere.
PLDT Enterprise, Zoom Partnership to Empower PH Businesses with Hybrid work Solutions
Nico Alcoseba, PLDT Enterprise FVP & Head of Product Management & Marketing Group, noted that the said solution will be beneficial to local companies as it outperforms on-premise phone systems that do not meet the requirements of a remote and hybrid working environment employed by numerous companies now.
“This collaboration solution is timely and necessary to address the need of businesses for a feature-rich phone system to support their operations in a hybrid and remote setup. We are excited to offer this solution to local businesses looking for a cost-effective, scalable, intuitive, and simple business phone system to equip their employees,” said Alcoseba.
Zoom Video Communications Inc. is a cloud-based video communications company that allows users to set up virtual video and audio conferencing, webinars, live chats, screen-sharing, and other collaborative capabilities.
According to a study by research and review platform TrustRadius, Zoom is the leading video conferencing tool, dominating 50 percent of the video conferencing market in 2021.
Other video conferencing solutions offered by the company include Zoom Rooms, a software-based room system that provides an integrated video conferencing experience; Zoom Webinar which permits users to broadcast a Zoom meeting to up to 50,000 attendees; and Zoom Events, a versatile platform that allows the creation of a variety of engaging virtual experiences for attendees such as their own branded event hub, track ticketing, and registration, and control user access, among others.
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