At a time when digital connections have become more significant than ever, Globe At Home Prepaid WiFi is ensuring that its customers have access to basic internet services. Whether you need to register for a new SIM card or a simpler way to top up, Globe has made it easier for customers to manage their accounts.
Given the current financial challenges of many Filipinos today, Globe At Home strives to make internet connectivity more accessible, as they continue to make improvements in customers’ experience and ensure that they remain connected and supported.
In cases wherein subscribers would need to replace an expired SIM Card, Globe At Home is offering FREE replacement for Home Prepaid WiFi users. Unlike before, customers no longer need to leave the house and visit a nearby Globe store to process this request. Instead, subscribers need only to visit Globe At Home‘s Facebook Messenger https://glbe.co/sim_repl and complete the requirements. SIM card replacements will then be delivered directly to customers’ households.
“Internet connectivity has always been important, but this need is glaring now more than ever. As more Filipinos are feeling the pinch in their budget with the uncertainty of the pandemic, we see it as our responsibility to make prepaid internet more accessible to our customers,” said Globe Vice-President for Broadband Marketing Barbie Dapul.
Globe At Home has introduced more affordable data promos for its customers. With Home Prepaid WiFi’s HomeSURF199, customers can now have access to 30GB of data for seven days, with 23GB data access to all sites, plus 1GB of free data daily so every user can Watch, Learn, & Earn. Perfect for the whole family!
The 1GB free data is applicable for platforms like YouTube, Wattpad, TESDA, Shopee, Grab, Facebook Messenger, Viber, Mobile Legends, WhatsApp, Lazada, GCash, Google, CourseHero, and League of Legends – Wild Rift.
Other affordable HomeSURF offers include 75GB, 100GB, and 150GB of data for P599, P999, and P1,499, respectively. These promos, which are good for 15D / 30D, are applicable for households with heavier Internet needs.
Dapul shared, “As our customers’ lifestyles and livelihood evolve, Globe At Home Prepaid WiFi will continue to be their partner in driving positive change and impact, as we continue to navigate through these uncertain times.”
Globe is committed to upholding the United Nations Global Compact Principles and contributing to 10 United Nations Sustainable Development Goals.
Globe highly encourages its customers to #DoItRight by being meticulous and practicing vigilance in purchasing Globe At Home modems amid reports of unauthorized resellers passing off our modems as DITO modems.
The modems involved are the Tozed S10G models with two antennas. Globe currently is the only authorized distributor of these Tozed S10G modems in the Philippines.
How can you tell if these modems are legitimate and authorized by Globe?
- There is theGlobe At Home Prepaid WiFi logo located in front of the modem;
- There is a Globe sticker located at the back of the unit, particularly at the upper portion showing the basic guides
- The Globe seal is located at the middle of the back of the modem.
Globe reminds its customers that purchasing tampered modems will void the original warranty that comes with the unit. Customers are advised to buy only from legitimate Globe Stores nationwide. For online, there are Globe official Shopee and Lazada stores and its authorized dealers to ensure the devices’ quality and service guarantees.
Globe encourages its customers to report suspicious activities surrounding Globe At Home’s modems and escalate these accordingly to the appropriate authorities:
- Department of Trade and Industry—Consumer Protection Group with the email address firstname.lastname@example.org text 09178343330.
Customers may also report via https://www.globe.com.ph/report-tampered-modem.html
For more information, visit www.globe.com.ph.