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Powered by Ultra-fast LTE Globe At Home Offers Free SIM Replacement for Prepaid WiFi Users #MalayoAngMararating

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At a time when digital connections have become more significant than ever, Globe At Home Prepaid WiFi is ensuring that its customers have access to basic internet services. Whether you need to register for a new SIM card or a simpler way to top up, Globe has made it easier for customers to manage their accounts.

Given the current financial challenges of many Filipinos today, Globe At Home strives to make internet connectivity more accessible, as they continue to make improvements in customers’ experience and ensure that they remain connected and supported.

In cases wherein subscribers would need to replace an expired SIM Card, Globe At Home is offering FREE replacement for Home Prepaid WiFi users. Unlike before, customers no longer need to leave the house and visit a nearby Globe store to process this request.  Instead, subscribers need only to visit Globe At Home‘s Facebook Messenger https://glbe.co/sim_repl and complete the requirements. SIM card replacements will then be delivered directly to customers’ households.

Powered by Ultra-fast LTE Globe At Home Offers Free SIM Replacement for Prepaid WiFi Users #MalayoAngMararating

“Internet connectivity has always been important, but this need is glaring now more than ever.  As more Filipinos are feeling the pinch in their budget with the uncertainty of the pandemic, we see it as our responsibility to make prepaid internet more accessible to our customers,” said Globe Vice-President for Broadband Marketing Barbie Dapul.

Globe At Home has introduced more affordable data promos for its customers. With Home Prepaid WiFi’s HomeSURF199, customers can now have access to 30GB of data for seven days, with 23GB data access to all sites, plus 1GB of free data daily so every user can Watch, Learn, & Earn. Perfect for the whole family!

https://shopee.ph/Globe-at-Home-Prepaid-Wifi-(Model-no.-B312-939)-i.76156791.4119417967

The 1GB free data is applicable for platforms like YouTube, Wattpad, TESDA, Shopee, Grab, Facebook Messenger, Viber, Mobile Legends, WhatsApp, Lazada, GCash, Google, CourseHero, and League of Legends – Wild Rift.

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Powered by Ultra-fast LTE Globe At Home Offers Free SIM Replacement for Prepaid WiFi Users #MalayoAngMararating

Other affordable HomeSURF offers include 75GB, 100GB, and 150GB of data for P599, P999, and P1,499, respectively.  These promos, which are good for 15D / 30D, are applicable for households with heavier Internet needs.

Dapul shared, “As our customers’ lifestyles and livelihood evolve, Globe At Home Prepaid WiFi will continue to be their partner in driving positive change and impact, as we continue to navigate through these uncertain times.”

Globe is committed to upholding the United Nations Global Compact Principles and contributing to 10 United Nations Sustainable Development Goals.

Powered by Ultra-fast LTE Globe At Home Offers Free SIM Replacement for Prepaid WiFi Users #MalayoAngMararating

Globe highly encourages its customers to #DoItRight by being meticulous and practicing vigilance in purchasing Globe At Home modems amid reports of unauthorized resellers passing off our modems as DITO modems.

The modems involved are the Tozed S10G models with two antennas. Globe currently is the only authorized distributor of these Tozed S10G modems in the Philippines.

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How can you tell if these modems are legitimate and authorized by Globe?

  • There is theGlobe At Home Prepaid WiFi logo located in front of the modem;
  • There is a Globe sticker located at the back of the unit, particularly at the upper portion showing the basic guides
  • The Globe seal is located at the middle of the back of the modem.

Powered by Ultra-fast LTE Globe At Home Offers Free SIM Replacement for Prepaid WiFi Users #MalayoAngMararating

Globe reminds its customers that purchasing tampered modems will void the original warranty that comes with the unit.  Customers are advised to buy only from legitimate Globe Stores nationwide. For online, there are Globe official Shopee and Lazada stores and its authorized dealers to ensure the devices’ quality and service guarantees.

Globe encourages its customers to report suspicious activities surrounding Globe At Home’s modems and escalate these accordingly to the appropriate authorities:

  • Department of Trade and Industry—Consumer Protection Group with the email address consumercare@dti.gov.phor text 09178343330.

Customers may also report via https://www.globe.com.ph/report-tampered-modem.html

For more information, visit www.globe.com.ph.

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Globe

Globe Logs over 11M Prepaid SIM Registrants, urges Customers to Register before April 26 Deadline

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Globe, the leader in Mobile, has registered more than 11 million active prepaid SIMs around a month after the law mandating all Filipinos to register their SIMs took full effect.

Globe hit the milestone 11-million mark on Monday, January 30, 2023, a month after the SIM Registration Act was rolled out as a measure to stop cybercrime, including scam messages that proliferated due to the anonymity provided by prepaid SIMs.

“We are grateful to our customers for promptly registering their SIMs. We understand the importance of addressing the proliferation of scam and spam messages and have made it our priority to provide our customers with a seamless registration process. We are committed to meeting the deadline and continuing our efforts to protect our customers from scammers and fraudsters,” said Darius Delgado, Head of Globe’s Consumer Mobile Business.

Globe urges its customers who have yet to register to visit its user-friendly registration portal https://new.globe.com.ph/simreg. There are an estimated 87.4 million existing SIM users under the Globe network.

Registration via the GlobeOne app will begin in February as an added channel where customers may register their SIMs. As a user of GlobeOne, customers will have access to exclusive offers and deals that are available only in the app.

Globe also provided support for government-led assisted registration in priority sites nationwide from January 25 to 27. Globe established booths in 15 areas and provided assistance to anyone who needed help, especially those in need of special assistance, including senior citizens, PWDs awww and those using basic/feature phones.

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Other than supporting the NTC-led assisted SIM registration, Globe has also started rolling out its own on-site assistance booths across the country. From January 27 to 29, it led SIM registration assistance in 30 Puregold branches in strategic locations in Luzon, Visayas and Mindanao. It will extend SIM registration assistance in other locations soon.

These efforts aim to provide inclusive ways to get its customers registered by the April 26, 2023 deadline. Users who fail to complete their registration on time will have their SIMs deactivated.

Even before the new law was implemented, Globe has taken several steps to curb disruptive messages through proactive blocking, threat intelligence partnerships with financial institutions, a customer reporting portal, plus an awareness and education campaign to help customers with online protection.

To learn more about Globe and the SIM registration process, visit https://www.globe.com.ph/register-sim-card.html.

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Globe Deactivates, Blacklists More than 50,000 SIMs Linked to Fraud in 2022

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Leading digital solutions platform Globe deactivated and blacklisted more than 50,000 SIMs last year as it continued to intensify consumer protection initiatives amid the rising cases of online fraud.

Globe deactivated 20,225 SIMs and blacklisted 35,333 SIMs involved in scam and spam messages in 2022 alone as part of its campaign for internet safety.

This was on top of the record 2.72 billion scam and spam messages it blocked last year, 83.4 million of which were bank-related. All these efforts have been on-going to protect customers from harmful content and fraud before the enactment of the SIM Registration Act.

“Globe recognizes the growing threat posed by scammers, who use various tactics, including text messages, to deceive innocent victims into giving up personal information that could be used to compromise their financial accounts. We will continue to invest in our cybersecurity program to protect our customers from these unscrupulous individuals,” said Anton Bonifacio, Globe Chief Information Security Officer.

Under its filtering protocol, Globe deactivates SIMs within its network once detected to have been involved in fraud. Meanwhile, SIMs outside of the Globe network are blacklisted to prevent them from sending to Globe.

Globe Deactivates SIM Blocked

On its own, Globe has taken a proactive approach to combat cybercrime schemes through various initiatives. It has implemented blocking mechanisms, established partnerships with financial institutions for threat intelligence, created a customer reporting portal, and launched an awareness and education campaign to empower customers with the knowledge and tools they need to protect themselves.

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Meanwhile, in a move to address growing concern over the use of unregistered SIMs in committing cybercrimes, the government introduced Republic Act No. 11934, also known as the SIM (subscriber identity module) Registration Act. Signed into law in October, the measure requires all mobile and broadband users to register their SIMs with their respective service providers to ensure that they are properly identified.

As of January 25, Globe has logged 10.4 million registrations of prepaid SIMs.

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Globe’s 5G network expands to 237 sites in VisMin, Connects more Consumers and Businesses #Globe5G #VisMin

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Leading digital solutions platform Globe expanded its 5G coverage to 212 sites in Visayas and 25 in Mindanao by the end of the third quarter in 2022, providing more consumers and businesses with improved connectivity and access to faster data speeds.

The company’s 5G network is now expanding and available to most of the population in Davao City, Cebu, Iloilo City, Zamboanga City, Cagayan de Oro City, Boracay and Bacolod City.

The expansion of 5G technology in Visayas and Mindanao is intended to help bridge the digital divide between these regions and the rest of the country. It aims to support economic development and enable residents to access a wider range of digital services and opportunities.

The deployment is also beneficial to the growth of new industries and businesses in the said areas. It can inspire innovation and competitiveness as companies seek to provide the best possible services to their customers.

Globe's 5G network expands to 237 sites in VisMin, Connects more Consumers and Businesses #Globe5G #VisMin

“We believe that the expansion of 5G technology in Visayas and Mindanao is essential for driving economic growth, supporting innovation, and providing access to fast and reliable digital services for residents and businesses in these regions. It will also help spur further investment and support the emergence of a vibrant and dynamic digital economy,” said Joel Agustin, Globe Senior Vice President for Network Planning & Engineering.

As a pioneering provider of 5G technology in the Philippines, Globe is committed to delivering improved customer service and reliable, consistent data services to its customers.

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By scaling up the rollout of its 5G network, Globe is taking a major step towards building a more connected and technologically advanced society in the Philippines. It is helping drive the adoption of 5G technology and paving the way for the next generation of digital innovation.

5G technology is capable of delivering internet speeds up to 100 times faster than 4G. It also has less lag, making it suitable for video streaming and gaming.

To learn more about Globe, visit www.globe.com.ph.

 

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