Due to strong winds and torrential rains brought by super typhoon Odette, Globe’s data and mobile services have been affected in select areas in Visayas and Mindanao.
Outages were caused by multiple fiber cuts and the lack of commercial power. Given this, customers in affected areas may experience difficulty in using our GCash Buy Load, AMAX, Share-a-Load, Promo registration and Emergency Load Services at the moment.
Meanwhile, our LTE@Home Postpaid, Broadband Wireline services and GOMO services are up and available.
At the moment, Globe’s technical teams have started restoration efforts in areas where it is safe to do so.
More updates about our restoration efforts including services like Libreng Tawag, Libreng Charging and Libreng WiFi Stations will be released as soon as available. Likewise relief efforts are being prepared to extend assistance to our kababayans. Please refer to this link for more information: www.facebook.com/GlobeBridgeCom