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Globe

Accelerated PH Digital Shift to Track Global Trend

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Globe expects Filipinos’ rapid adoption of digital services to gain even more momentum in the coming months, as more and more customers rely on online apps and devices to complete everyday tasks. The company’s pivot into a digital solutions platform, while continuing to enhance its telco business, is being accelerated in part to meet this growing demand.

 

The company cited the growth of its data-related revenues, which reached a record high in 2021, as a key indicator of the growing demand for ICT services that enable customers’ daily experiences. Globe’s data traffic soared to 3,733 petabytes last year, a 48% rise from 2,517 petabytes in 2020. Globe’s mobile data, home broadband and corporate data revenues accounted for 80% of its total service revenues last year.

 

UK-based international research data and analytics group YouGov also found in its 2022 Global Media Outlook Report that in the last 12 months, “a higher proportion of all global consumers claimed to have increased their consumption of websites or apps, social media, and streaming video services than more traditional media such as TV or radio.”

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“The media type showing the highest growth was online consumption of websites and apps, with 42% of global consumers claiming to have increased consumption in the last 12 months,” the report added.

 

Globe President and CEO Ernest Cu confirmed that the Philippine situation will closely mirror the global trend, saying the pandemic-induced shift to digital has spurred the company to work double-time on its move towards an even more diverse service platform.

Accelerated PH Digital Shift to Track Global Trend

“We have certainly gone beyond telco in terms of empowering the Filipino’s digital lifestyle. While we continue to build up our core business, we have developed a broad set of offerings in high-growth sectors such as health, fintech, e-learning, and entertainment among many others. These have all become essential services that our customers rely on day in and day out,” said Cu.

 

Cu cited mobile wallet GCash as an example of a digital payment and financial service that has become part of Filipinos’ daily routines. Its GLife service, for instance, puts together various merchants and brands into a single page so that users will not need to switch apps or create different accounts to order or shop online.

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Globe’s HealthNow and KonsultaMD telemedicine services have also become invaluable tools during the pandemic, as they bring health and care to Filipinos through an easy-to-use app from the comfort and safety of home.

 

Online grocery shopping platform PureGo, a partnership between Globe and Puregold, is yet another online app that has quickly expanded to more cities in and around Metro Manila. PureGo registered a sales growth of over 75% in 2021.

 

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Cu stressed the importance of continuing to innovate as customers’ needs quickly evolve, and of using Globe’s digital platform to build or develop more services that are designed to make life easier for Filipinos.

 

Globe’s expansion is part of its efforts to support Filipinos’ digital enablement, aligned with its commitment to the United Nations Sustainable Development Goals, particularly UN SDG No. 9, which highlights the role of infrastructure and innovation as crucial drivers of economic growth and development.

 

To learn more about Globe, visit www.globe.com.ph.

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Globe

Globe Logs over 11M Prepaid SIM Registrants, urges Customers to Register before April 26 Deadline

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Globe, the leader in Mobile, has registered more than 11 million active prepaid SIMs around a month after the law mandating all Filipinos to register their SIMs took full effect.

Globe hit the milestone 11-million mark on Monday, January 30, 2023, a month after the SIM Registration Act was rolled out as a measure to stop cybercrime, including scam messages that proliferated due to the anonymity provided by prepaid SIMs.

“We are grateful to our customers for promptly registering their SIMs. We understand the importance of addressing the proliferation of scam and spam messages and have made it our priority to provide our customers with a seamless registration process. We are committed to meeting the deadline and continuing our efforts to protect our customers from scammers and fraudsters,” said Darius Delgado, Head of Globe’s Consumer Mobile Business.

Globe urges its customers who have yet to register to visit its user-friendly registration portal https://new.globe.com.ph/simreg. There are an estimated 87.4 million existing SIM users under the Globe network.

Registration via the GlobeOne app will begin in February as an added channel where customers may register their SIMs. As a user of GlobeOne, customers will have access to exclusive offers and deals that are available only in the app.

Globe also provided support for government-led assisted registration in priority sites nationwide from January 25 to 27. Globe established booths in 15 areas and provided assistance to anyone who needed help, especially those in need of special assistance, including senior citizens, PWDs awww and those using basic/feature phones.

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Other than supporting the NTC-led assisted SIM registration, Globe has also started rolling out its own on-site assistance booths across the country. From January 27 to 29, it led SIM registration assistance in 30 Puregold branches in strategic locations in Luzon, Visayas and Mindanao. It will extend SIM registration assistance in other locations soon.

These efforts aim to provide inclusive ways to get its customers registered by the April 26, 2023 deadline. Users who fail to complete their registration on time will have their SIMs deactivated.

Even before the new law was implemented, Globe has taken several steps to curb disruptive messages through proactive blocking, threat intelligence partnerships with financial institutions, a customer reporting portal, plus an awareness and education campaign to help customers with online protection.

To learn more about Globe and the SIM registration process, visit https://www.globe.com.ph/register-sim-card.html.

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Globe Deactivates, Blacklists More than 50,000 SIMs Linked to Fraud in 2022

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Leading digital solutions platform Globe deactivated and blacklisted more than 50,000 SIMs last year as it continued to intensify consumer protection initiatives amid the rising cases of online fraud.

Globe deactivated 20,225 SIMs and blacklisted 35,333 SIMs involved in scam and spam messages in 2022 alone as part of its campaign for internet safety.

This was on top of the record 2.72 billion scam and spam messages it blocked last year, 83.4 million of which were bank-related. All these efforts have been on-going to protect customers from harmful content and fraud before the enactment of the SIM Registration Act.

“Globe recognizes the growing threat posed by scammers, who use various tactics, including text messages, to deceive innocent victims into giving up personal information that could be used to compromise their financial accounts. We will continue to invest in our cybersecurity program to protect our customers from these unscrupulous individuals,” said Anton Bonifacio, Globe Chief Information Security Officer.

Under its filtering protocol, Globe deactivates SIMs within its network once detected to have been involved in fraud. Meanwhile, SIMs outside of the Globe network are blacklisted to prevent them from sending to Globe.

Globe Deactivates SIM Blocked

On its own, Globe has taken a proactive approach to combat cybercrime schemes through various initiatives. It has implemented blocking mechanisms, established partnerships with financial institutions for threat intelligence, created a customer reporting portal, and launched an awareness and education campaign to empower customers with the knowledge and tools they need to protect themselves.

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Meanwhile, in a move to address growing concern over the use of unregistered SIMs in committing cybercrimes, the government introduced Republic Act No. 11934, also known as the SIM (subscriber identity module) Registration Act. Signed into law in October, the measure requires all mobile and broadband users to register their SIMs with their respective service providers to ensure that they are properly identified.

As of January 25, Globe has logged 10.4 million registrations of prepaid SIMs.

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Globe

Globe’s 5G network expands to 237 sites in VisMin, Connects more Consumers and Businesses #Globe5G #VisMin

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Leading digital solutions platform Globe expanded its 5G coverage to 212 sites in Visayas and 25 in Mindanao by the end of the third quarter in 2022, providing more consumers and businesses with improved connectivity and access to faster data speeds.

The company’s 5G network is now expanding and available to most of the population in Davao City, Cebu, Iloilo City, Zamboanga City, Cagayan de Oro City, Boracay and Bacolod City.

The expansion of 5G technology in Visayas and Mindanao is intended to help bridge the digital divide between these regions and the rest of the country. It aims to support economic development and enable residents to access a wider range of digital services and opportunities.

The deployment is also beneficial to the growth of new industries and businesses in the said areas. It can inspire innovation and competitiveness as companies seek to provide the best possible services to their customers.

Globe's 5G network expands to 237 sites in VisMin, Connects more Consumers and Businesses #Globe5G #VisMin

“We believe that the expansion of 5G technology in Visayas and Mindanao is essential for driving economic growth, supporting innovation, and providing access to fast and reliable digital services for residents and businesses in these regions. It will also help spur further investment and support the emergence of a vibrant and dynamic digital economy,” said Joel Agustin, Globe Senior Vice President for Network Planning & Engineering.

As a pioneering provider of 5G technology in the Philippines, Globe is committed to delivering improved customer service and reliable, consistent data services to its customers.

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By scaling up the rollout of its 5G network, Globe is taking a major step towards building a more connected and technologically advanced society in the Philippines. It is helping drive the adoption of 5G technology and paving the way for the next generation of digital innovation.

5G technology is capable of delivering internet speeds up to 100 times faster than 4G. It also has less lag, making it suitable for video streaming and gaming.

To learn more about Globe, visit www.globe.com.ph.

 

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