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GCash Shares Tips on How to Avoid Being Scammed

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GCash, the Philippines’ no.1 mobile wallet, is beefing up its campaign against fraudsters as it ramps up its call for users to be extra vigilant when making transactions. GCash is also renewing its call for users to #GCheckMuna to avoid being victimized by scammers. Here’s a #GCheckList with helpful advice for Filipinos on how to avoid fraud online:

 

  • Learn how to spot fake websites, emails, texts, or calls. Check if the email address and the send are the same and it comes from the email domains @gcash.com or @mynt.xyz. Make sure the websites, www.gcash.com or www.help.gcash.com, are spelled correctly and without additional punctuations. It’s also important to NEVER click any link inside emails or texts. Fake emails, messages, or even calls usually instill a sense of urgency among users – pressuring them to take action so that their account won’t be deactivated.

 

  • Be aware of the various types of scams. Stay up to date on fraudsters’ modus operandi on the news or from trusted experts and organizations like GCash. Some scammers resort to swindling or use account takeover to scam people.

 

  • Avoid account takeover or phishing. Scammers often pose as a company representative or a loved one to trick you into giving your One-time Password (OTP). That’s why it’s important to never share your MPIN or OTP.  Also, don’t click links outside of the GCash app.

 

  • Stay away from fake online sellers. Make purchases only from trusted online sellers, or at least research online if the seller is legitimate. Check when the account was created, if the seller transacts with multiple customers, and if they have repeat customers. Also, take the time to read the customer reviews

 

  • Be wary of fake rewards and offers. Official GCash promos and raffles will only be released via email, SMS, and official social media pages. Likewise, beware of illegitimate investments, especially if they seem too good to be true.

To further help ensure customers’ safety and security, GCash has various swindling and phishing protective measures in place. GCash’s swindling solutions include real-time risk monitoring of Send Money and Bank Transfer transactions with potential scammers being flagged, as well as online shopping insurance to protect against scams for as low as P15 a month.

 

GCash’s phishing solutions include real-time risk monitoring; risk-based authentication through face verification, OTP, and security questions for unusual transactions; fraud management, which includes immediately blacklisting of fraudulent users; and fraud handling, which includes close collaboration with the Philippine National Police – Anti-Cybercrime Group to apprehend guilty parties.

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To report scams and fraudulent activities, visit the official GCash Help Center at https://help.gcash.com/hc/en-us or message Gigi on the website and type, “I want to report a scam.” GCash will NEVER send you a personal message to address concerns. Customers can also reach out to the official GCash hotline: 2882 for queries and other concerns.

 

For more information, visit www.gcash.com.

 

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GCash

GCash, Sakahon Empower Agricultural Sector Through Affordable, Convenient Loans for Farmers in Floridablanca, Pampanga

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With its clear vision to promote financial inclusion and digital adoption for all Filipinos, GCash, the country’s leading mobile wallet, has launched a pilot Farmer Loan initiative which aims to empower and improve the financial literacy and capabilities of the agricultural community in Floridablanca, Pampanga.

The launch was done in collaboration with Sakahon, an award-winning agritech  social enterprise that enables farmers to analyze and use data to know what the market needs ahead of time.

GCash, Sakahon Empower Agricultural Sector Through Affordable, Convenient Loans for Farmers in Floridablanca, Pampanga

GCash assisted over 30 partner farmers in creating their own accounts to allow them to avail of quick and easy cash loans offered by GCash’s credit affiliate, Fuse Lending. Likewise, the farmers were introduced to other GCash services like Send Money, Pay QR, as well as savings and investment solutions.

Nanay Gemma is among the first Filipino farmers who will benefit from these digitally inclusive loans. She said in Filipino, “this program of GCash will enable us to transact faster. We don’t need many documents and no more long lines. We are grateful for this opportunity so that we are better connected to the market and to the digital world.”

Through this initiative, farmers can easily avail of additional capital for their crops through GLoan; save money and enjoy interest rates as high as 7.2% per annum through GSave; grow their money by investing in a market fund with GInvest; and protect themselves and their families by getting insured through GInsure.

GCash, Sakahon Empower Agricultural Sector Through Affordable, Convenient Loans for Farmers in Floridablanca, Pampanga

“Thanks to our partnership with Sakahon, we’re making sure every Filipino, especially our farmers, have access to affordable and safe loans, helping improve their livelihood and the lives of their families,” said Tony Isidro, CEO of Fuse Lending. “As the Philippines grapple with food security issues, it’s now more important than ever to support our farmers and empower them with innovative digital financial solutions.”

Elaine Timbol, CEO of Sakahon also highlighted, “GCash has been instrumental in bridging the gap between farmers and more affordable formal loans. Through this program, we hope to have a meaningful and lasting impact on the lives of our farmers, as we help them secure their financial future. Through financial literacy programs and bringing formal financial services closer to farmers, not only will their families benefit, but also the Philippine economy, which has been suffering from a stagnant agricultural sector.”

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With over 71 million registered users to date, GCash has been tirelessly working to democratize access to important financial services like formal lending through GLoan, GGives, and GCredit.

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#GCash #GrabPhilippines Join Forces for More convenient Direct Cashless payment Option

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Grab users can use GCash to pay for the leading superapp’s services by February

Paying for your ride and food orders will soon be easier and hassle-free as the country’s leading mobile wallet GCash partners with Grab Philippines, the country’s leader in transportation and deliveries.

The landmark partnership will give Grab users access to the easiest, most convenient, and secure cashless transactions when they add GCash as a direct payment method on the Grab app. GCash will be officially available as a mode of payment on the Grab platform by February.

Through this partnership, users can simply choose GCash as their payment method, and pay cashless for GrabCar, GrabFood, GrabMart, GrabExpress and other Grab services with just a few taps on their smartphones. Moreover, this partnership enables users to avoid transfer fees which go as high as Php 50.

“With this partnership, we once again realize our commitment to make the lives of Filipinos better each day by delivering a  more convenient, secure, and cost-efficient way to pay for their rides and food and grocery deliveries. We look forward to this partnership and we will continuously innovate and build more

To make their cashless transactions more convenient and rewarding, customers of Grab also get to avail of GCash exclusive deals, and get special treats when they pay for their transactions using GCash.

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Grab GCash Payment Option Philippines

GCash and Grab mark their milestone partnership with GCash available as a direct payment option in the Grab app by February. (L-R) GCash Chief Marketing Officer Neil Trinidad, GCash Head of Commercial Sales and Operations Luigi Reyes, GCash Chief Commercial Officer Ren-Ren Reyes, GrabFin Philippines President Martha Elaine Borja, Head of GrabPay Philippines Cris Alcaraz, and Grab Philippines Country Marketing Head Justine Anne Aruta

Country Head of Grab Philippines Grace Vera Cruz shared, “Grab Philippines is dedicated to empowering our stakeholders in a digital-first economy, and key to this is driving a deeper and wider cashless adoption in the country. With more Filipinos transacting via cashless means, we are accelerating our prospects of digital transformation. We look forward to collaborating with like-minded partners such as GCash on this agenda, and we are optimistic that through this partnership, we can improve the lives and livelihoods of many of our kababayans, while building a cashless, digital-first economy for all Filipinos.”

Grab is Southeast Asia’s leading superapp for ride hailing, food delivery, and on-demand grocery delivery. It touts strong foothold in markets like the Philippines, Thailand, Singapore, Malaysia, Indonesia, and Vietnam. Prior to this development, GCash and Grab have already established a strategic collaboration. Their initial partnership has provided Filipinos safe, seamless, and secure digital experience by allowing users to transfer money from their GCash wallet to their GrabPay wallet, and vice-versa.

Building on GCash and Grab’s shared mission of addressing Filipinos’ daily needs, this partnership also helps in creating a more cash-lite and digitally driven economy.

As part of its vision of achieving “Finance for All”, GCash will continue to innovate and establish partnerships to offer affordable, convenient and safe services – making Filipino lives better every day and beyond, in the new normal.

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#GCash Beefs up User Protection with Certification from Int’l Data Security Standards Firm

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The leading mobile wallet is now Payment Card Industry Data Security Standard certified

GCash, the country’s leading mobile wallet, recently achieved a compliance certification from the Payment Card Industry Data Security Standard (PCI-DSS), assuring every Filipino of the e-wallet’s commitment to the highest  quality standards on data security.

PCI-DSS is a standard that is being administered by the Payment Card Industry Security Standards Council (PCI-SSC) which includes  top global credit card brands such as MasterCard, Visa, American Express, JCB International, and Discover Financial Services

#GCash Beefs up User Protection with Certification from Int'l Data Security Standards Firm

GCash receives PCI-DSS certification from ControlCase, Inc (L-R) GCash Chief Information Security Officer Mark Frogoso, GCash Chief Commercial Officer Ren-Ren Reyes, GCash Chief Technology and Operations Officer Pebbles Sy, ControlCase President Suresh Dadlani, ControlCase Head of Business Development Michelle Mascardo, GCash Head of Customer Experience Management Joanne Avendano, GCash Head of Wealth Management Jong Layug, and GCash Chief People Officer Robert Gonzales.

The standard ensures that all companies which accept, process, store, or transmit credit/debit cardholder information maintain a secure environment to protect customers. Compliance is validated annually by an external Qualified Security Assessor (QSA) such as ControlCase Inc., a global provider of certification, cybersecurity, and continuous compliance services, which also conducted the assessment of GCash.

“This certification is a testament to our commitment of adhering to only the highest standards in safety and security. This is proof that, at GCash, we take data privacy and cybersecurity very seriously, as it is one of our key pillars in ensuring our customers have the best experience when they use our services. GCash will continue to pursue more global industry best practices to better serve our 71 million customers,” GCash President and CEO Martha Sazon said.

#GCash Beefs up User Protection with Certification from Int'l Data Security Standards Firm

GCash CEO Martha Sazon with ControlCase President Suresh Dadlani (L-R) GCash Head of Customer Experience Management Joanne Avendano, ControlCase Head of Business Development Michelle Mascardo, ControlCase President Suresh Dadlani, GCash President and CEO Martha Sazon, and GCash Chief Technology and Operations Officer Pebbles Sy

The formal awarding ceremony was held at the GCash headquarters. It was attended by key officials of the company as well executives from Globe Group, the parent firm of Mynt which operates GCash.

The ceremony was also graced by ControlCase president Suresh Dadlani and its head of business development Michelle Mascardo. Also present at the event were project team members from GCash’s Information Security Group, Technology and Operations, along with other business support teams.

As it continues to expand its services and reach more unserved individuals, GCash remains steadfast in boosting the app’s safeguards while continuously strengthening its sense of accountability, ethics, and compliance to further improve customer’s experience and provide them safe, secure, and more convenient digital financial solutions.

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