Good news for Filipinos! You can now request official PSA documents online Birth, Marriage, and Death Certificates, plus CENOMAR (Certificate of No Marriage) and CENODEATH (Certificate of No Death) through PSA Serbilis.
Official site: psaserbilis.com.ph (full link: https://psaserbilis.com.ph/)
Whether you’re applying for school, work, passport, loans, or legal matters, ordering online lets you skip long lines and have documents delivered straight to your address anywhere in the Philippines and to selected locations abroad.
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What You Can Order Online
PSA Birth Certificate – needed for school, employment, passport, benefits, etc.
PSA Marriage Certificate – for visa, benefits, loans, name change, and legal transactions.
PSA Death Certificate – for insurance, benefits, estate settlement, and legal processing.
CENOMAR (Certificate of No Marriage) – proof that a person has no record of marriage in the PSA’s database; often required for marriage licenses, work/overseas, or immigration.
CENODEATH (Certificate of No Death) – proof that a person has no recorded death in PSA records; sometimes required for legal and financial transactions.
> Tip: Government offices, banks, and embassies typically require recently issued PSA copies. Order close to your appointment date when possible.
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Who Can Request
The document owner (if of legal age).
Parents requesting for their minor child.
Spouse requesting for their partner’s record.
Immediate family (siblings, children) and legal representatives with proper authorization.
> Reminder: False claims or unauthorized requests can be denied. When in doubt, prepare an Authorization Letter and valid IDs of both authorizing person and requester.
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Basic Requirements
Accurate personal details (names, dates, place of event).
Valid delivery address (complete with house/unit number, street, barangay, city/municipality, province, ZIP).
Government-issued ID (for receiving the delivery).
Payment method (see options below).
Working email and mobile number (to receive order updates and reference numbers).
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Step-by-Step: How to Order via PSA Serbilis
1. Go to the official website
Visit: psaserbilis.com.ph (full link above).
Read any announcements or advisories on cut-off times, service notices, and delivery coverage.
2. Choose the certificate type
Birth, Marriage, Death, CENOMAR, or CENODEATH.
3. Fill out the request form
Provide requester details.
Enter the document owner’s details (full name, parents’ names, date and place of event).
Indicate the purpose (e.g., passport, employment, bank, visa, marriage license).
4. Provide delivery information
Enter your complete and accurate delivery address and contact details.
For office deliveries, include company name and department.
5. Review and confirm
Double-check spellings, dates, and addresses.
Submit the request to generate your reference number.
6. Pay for your order
Follow the on-screen instructions for available payment channels (over-the-counter banks, partner payment centers, or supported online options).
Keep your proof of payment and reference number.
7. Track your request
Use your reference number to check status updates.
Monitor your email/SMS for payment confirmation and delivery notices.
8. Receive your documents
Present a valid government ID to the courier.
If someone else will receive it, prepare an Authorization Letter, photocopy of your ID, and their valid ID.
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Payment Options (What to Expect)
PSA Serbilis usually supports over-the-counter banking and partner payment centers, and may have online payment methods where available. Specific channels can change—always follow the payment instructions shown after you submit your request on the site.
Important: Use only the official reference number generated by PSA Serbilis; fees are per copy requested.
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Processing & Delivery Timelines
Processing time begins after your payment is confirmed.
Delivery is via courier to your specified address.
Timelines vary by document type, volume, location, and occasional service advisories (e.g., holidays, weather, or system maintenance).
For international delivery, expect a longer timeline and higher courier fees.
> Pro tip: If you have a firm deadline (e.g., visa interview), order in advance and monitor announcements on the site.
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Tracking Your Order
Keep your reference number safe.
Use the Track Order/Status function (as instructed on PSA Serbilis).
Check your email/SMS for updates, or contact support using your reference number.
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Receiving Your Delivery
Prepare your valid ID (matching the name and address on the order).
If you’re unavailable, authorize a representative (Authorization Letter + photocopy of your ID + their ID).
Inspect the envelope for completeness (correct number of copies, correct document type and details).
Common Issues & How to Avoid Them
Misspelled names / wrong dates: Double-check forms before submitting.
Address not serviceable / incomplete: Write the full, standardized address.
Unpaid or mismatched payments: Use the exact reference number and correct amount per copy.
No one present at delivery: Ensure someone with proper IDs is available to receive the documents.
Record not found: Older or late-registered events might have incomplete entries. Prepare supporting documents or contact your Local Civil Registry Office (LCRO) if advised.
Data Privacy & Security
Order only through legitimate PSA channels (PSA Serbilis is an official PSA-authorized platform).
Never share your full reference number or personal data on public pages.
Use secure payment channels indicated by PSA Serbilis.
Keep delivered documents in a safe place; they contain sensitive personal information.
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FAQs
Q: What’s the difference between a Local Civil Registry copy and a PSA copy?
A: The LCRO issues local civil registry copies where the event was recorded. The PSA issues national copies (security paper), consolidated in its central database and widely required for official transactions.
Q: How recent should my PSA copy be?
A: Many agencies require copies issued within the last 3–6 months. Check your requesting office’s specific rule.
Q: Can I order for someone else?
A: Yes, if you are an immediate family member or a duly authorized representative. Prepare IDs and an Authorization Letter.
Q: What if my name is misspelled on the certificate?
A: Ordering a certificate won’t correct an error. For corrections, inquire with your LCRO about legal processes (e.g., clerical error correction, legitimation, change of name), then request a corrected PSA copy afterward.
Q: Do I need an appointment to pick up?
A: No pickup needed for online orders—documents are delivered to your address. (If you prefer in-person services, check PSA advisories for walk-in rules at Serbilis Centers.)
Q: Is international delivery supported?
A: PSA Serbilis supports deliveries to selected countries. Fees and timelines differ—see the site’s instructions during checkout.
Best Practices Before You Order
Prepare complete names (including middle names), parents’ full names, and accurate dates.
Verify spelling and address.
Order extra copies if multiple offices will require originals.
Time your request to your appointment date to ensure freshness.
Save your reference number and payment proof.
Summary
You can now get PSA Birth, Marriage, Death Certificates, CENOMAR, and CENODEATH online and have them delivered to your address via PSA Serbilis. Prepare accurate details, pay using the official instructions provided during checkout, and track your order with your reference number.
Official site: psaserbilis.com.ph (full link: https://psaserbilis.com.ph/)
Payment
Fees
Please see the PSA Serbilis fees as of March 6, 2024.
Fees are inclusive of processing, delivery and government taxes.
The fees depend on whether your delivery
address is within the Philippines or outside the Philippines.
Click here for Fees for Pick Up at PSA CRS Outlet and Viewable Online requests.
|
Birth Certificate Marriage Certificate Death Certificate |
Delivery Within the Philippines |
Delivery Outside the Philippines |
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|---|---|---|---|---|---|
| Door-to-door delivery | Pick up at LBC Branch | Embassy | Government Agency E-Copy | ||
| 1 copy | PHP 330.00 | PHP 330.00 | PHP 330.00 | PHP 300.00 | USD 20.30 |
| 2 copies | PHP 610.00 | PHP 610.00 | PHP 610.00 | PHP 600.00 | USD 40.60 |
| 3 copies | PHP 890.00 | PHP 890.00 | PHP 890.00 | PHP 900.00 | USD 60.90 |
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CENOMAR CENODEATH |
Delivery Within the Philippines |
Delivery Outside the Philippines |
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|---|---|---|---|---|---|
| Door-to-door delivery | Pick up at LBC Branch | Embassy | Government Agency E-Copy | ||
| 1 copy | PHP 430.00 | PHP 430.00 | PHP 430.00 | PHP 360.00 | USD 25.30 |
| 2 copies | PHP 810.00 | PHP 810.00 | PHP 810.00 | PHP 720.00 | USD 50.60 |
| 3 copies | PHP 1,190.00 | PHP 1,190.00 | PHP 1,190.00 | PHP 1,080.00 | USD 75.90 |
| Pick Up at PSA CRS Outlet and Viewable Online |
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| Click here for Payment Channels for Pick Up at PSA CRS Outlet and Viewable Online requests. |
Payment Channels
After you complete your online application, you will be issued a Reference Number. It is advised that you save these numbers as you will have to indicate them when paying for your document requests.
The available payment channels depend on whether your delivery address is within the Philippines or outside the Philippines.
Click here for Payment Channels for Pick Up at PSA CRS outlet and Viewable Online requests.
| PAYMENT CHANNELS | ||
|---|---|---|
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Accredited Offline Payment Channels in the Philippines: Bayad Center
Maya
ECPay Outlets and Collection Partners
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Accredited Offline Payment Channels for other Countries: BDO Remit subsidiary offices and remittance partners abroad offering Kabayan Bills Bayad |
Pay online via Credit/Debit/Prepaid Card or E-Wallet: |
E-Wallet payments accepted only for requests for delivery within the Philippines.
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Other Accredited Banking Payment Channels: BDO Unibank, Inc.
UnionBank
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PARTNER PAYMENT CHANNELS
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Tags
Birth Certificate
CENODEATH
CENOMAR
Death Certificate
Government Services
Marriage Certificate
Online Application
Philippines
PSA
PSA Serbilis