DICT and GCash Digital Public Services with eGov App, National ID, and Fintech Integration

#GCash strengthens efforts to improve everyday government interactions through accessible fintech solutions and identity integration.

The Philippine government is ramping up efforts to digitize public services, with the Department of Information and Communications Technology (#DICT) announcing major upgrades to key platforms such as the #eGov PH Super App, the eMarketplace, and National ID integration. These improvements aim to make government transactions faster, more secure, and more accessible to Filipinos nationwide, whether for verifying identity, requesting documents, or making safe digital payments.

The initiative was laid out during a breakout session for regulators at the iGnite Innovation Summit: Future4ward, organized by GCash, the country’s leading finance app. Now in its fourth year, the summit was held at SMX Convention Center in SM Aura Premier and has brought together over thousands of attendees ranging from global tech leaders, innovators, policymakers, and young professionals, to explore the next wave of digital and financial innovation.

During the session, DICT Secretary Henry Aguda emphasized that the real opportunity lies not just in building connectivity, but in improving the way the government serves its people. He pointed to the need for a digital ecosystem built on reliable infrastructure, user-friendly platforms, and inclusive collaboration between the public and private sectors, which are all aimed at making essential services faster, more accessible, and more responsive for every Filipino.

“Our President issued an executive order: ‘all government services now, connect it to the eGov app.’ So I’m encouraging everybody to download the eGov app and the National ID,” he explained

DICT Secretary Henry Aguda outlined the government’s key priorities for the country’s digital transformation agenda.

The National ID is now integrated in the GCash app, which is playing a growing role in supporting the government’s digital transformation roadmap by helping make digital identity verification more secure and inclusive, enabling faster and more convenient onboarding not just for financial services, but also for government transactions through the eGov PH Super App. The app has also become a key channel for streamlining payments related to public services such as permits, licenses, and clearances, helping reduce red tape and improve access to essential government processes for millions of users nationwide. 

Alongside this, the DICT is also enhancing government procurement through the eMarketplace, an online platform designed to minimize red tape and make purchasing more transparent. The department has even begun livestreaming its own internal procurement processes on Facebook as a model of accountability that could be scaled across agencies.

These efforts are backed by a larger digital infrastructure program that includes a national fiber spine installed along the country’s power grid, and the goal of connecting the remaining 20% of public schools to the internet by the end of 2025.

“We already have the spine—from North to South, East to West—but digital transformation won’t happen if we don’t connect the last mile. That’s why we’re working with everyone—LGUs, telcos, the private sector—because no Filipino should be too far, and no community too small,” he concluded.

Meanwhile, during the discussion, Aguda also highlighted the DICT’s broader vision to create 8 million tech-enabled jobs through emerging fields such as cybersecurity, AI, digital freelancing, and data centers. To prepare the workforce, the department is launching global upskilling programs and a $26 million partnership with South Korea to build a national cybersecurity center.

Through alliances with tech companies like GCash which is helping expand access to financial tools and digital identity services, the government’s digital reforms are beginning to deliver meaningful impact, where more Filipinos are included in the digital shift, as the country moves closer to a future where every day public services are simpler, more transparent, and truly within reach for all.

For more information, please visit www.gcash.com.